FAQs

General

1Are herbal supplements beneficial in supporting good health?
Herbs are the oldest way of healthcare. Herbal supplements are made from plants/ herbal extracts. The old adage “the dose makes the poison” says that anything, even water or oxygen, can be poisonous with the wrong dosage. With that say, it is important for us to note that correct use of herbal supplement is crucial. It is also important to note that the quality of the product is very important to the use of supplements.
2How to choose a quality herbal supplement?
Products registered in Malaysia will have a unique registration number which begin with “MAL” followed by 8 digits and also have a Meditag Hologram sticker (Meditag Checker app to check stickers).

Meditag Hologram

Next, selecting a product from a reputable brand that is Good Manufacturing Practice (GMP) certified can also help ensure the quality of the product. Lastly, purchasing from a reputable source may help ensure that you are not purchasing a dubious/counterfeit product. When in doubt, contacting the company of the product can help verify its authenticity.
3Can herbal supplement be taken in conjunction with prescribed medications?
It is best to seek advice from your doctor or pharmacist when taking supplements with prescribed medication as there may be interactions that you may need to be aware of. You can also contact us here and our in house pharmacist may be able to advise you.
4Is it safe for children and pregnant/breastfeeding women to take herbal supplements?
The use of supplements in pregnant/breastfeeding women and children will depend on the dose, the type of supplement used and the specific condition it is used for. Administering for children should only be done in consultation with a qualified doctor. Pregnant women are advised to consult a doctor/pharmacist if starting or already consuming any supplement or medication.
5Are Thomson products halal?
Yes, Thomson products are halal certified.
6Where can I purchase Thomson product?
A list of our major retailers are available here. You can also use our store locator to find a retailer closest to you.

Thomson Activated Ginkgo Extract 40mg

1Why Thomson Activated Ginkgo contains only 40mg when other Ginkgo products are 2000mg?
Ginkgo biloba extract is a product that has undergone an extraction process to concentrate the active ingredients from the crude Ginkgo Biloba plant. Some products that mention Ginkgo Biloba in the thousands of miligrams could either be using the crude herb or be indicating how much of the crude herb their extract is equal to. Thomson Activated Ginkgo contains 40mg of Ginkgo biloba extract which is equivalent to 2000mg of crude Ginkgo leaves.
2What are the advantages of Thomson Activated Ginkgo?
Thomson Activated Ginkgo is produced from young Japanese Ginkgo leaves and patented with ACTIVATION technology from Japan to enhance the absorption of its active ingredients. Thomson Activated Ginkgo is guaranteed to contain standardised 24% ginkgo flavon glycosides and 6% terpene lactones (contains various Ginkgolide, including Ginkgolide B) which are the key active ingredients found in Ginkgo Biloba. Also, Thomson Activated Ginkgo contains 5x lower ginkgolic acid levels that the recommended minimum. It is free of pesticides, and preservative.
3What is Ginkgolic Acid?
Ginkgolic Acid is a substance found in high amounts in Ginkgo Biloba nuts/fruits, but also in other parts of the plant. It is known to cause allergic reactions. The German Commission E Monograph states that Ginkgolic Acid cannot be present at levels higher than 5ppm (parts per million) in Ginkgo Biloba extracts. Thomson Activated Ginkgo and Thomson Circulon are tested to contain less than 1ppm of Ginkgolic acid.
4Is Thomson Activated Ginkgo suitable for vegetarians?
Yes, it does not contain any animal substances.
5Is Thomson Activated Ginkgo only suitable for elderly?
Studies showed that Ginkgo biloba has positive effects for the elderly through the improvement in blood circulation and nerve health; however, ginkgo biloba should not be limited to elderly groups as it can also benefit adults.
6What is the recommended dosage of Thomson Activated Ginkgo?
For adults, we recommend 1-2 tablets 3 times a day. For those with a sensitive stomach, it is best taken after meals. Some who experiences alertness and difficulty sleeping at night, take the last dose in the evening, not too close to bedtime.
7These groups are not recommended to take Ginkgo biloba supplement:
  • Pregnant or breastfeeding women
  • Those with epilepsy
  • Those with bleeding disorder
  • Those undergoing surgery
8People who need to be caution when taking Ginkgo biloba supplement:
  • People who taking blood thinner (e.g. Warfarin, Aspirin, Clopidogrel)
  • People who taking blood pressure lowering medication
  • People who taking diabetes medicines
Suggest to consult a pharmacist/ doctor before taking the product.

Thomson Livrin

1What is Milk Thistle used for?
Milk Thistle extract has been used for liver health with 40 years of scientific research. It can be used to help people who overwork their liver, for example, alcohol consumption, lack of sleep, stress, unhealthy diet, exposure to chemicals and also consumption of medication that may affect the liver.
2What are the advantages of Thomson Livrin?
Thomson Livrin contains 300mg high concentrated milk thistle extract from Europe derived from the seeds of Silybum marianum. The extract is standardized to contain at least 80% Silymarin, 30% of which is Silybin A & B. Silymarin is the active ingredient of milk thistle which supports liver health.
3Is Thomson Livrin suitable for vegetarians?
No, the capsule used for Thomson Livrin is from bovine source.
4Can I take Thomson Livrin if I do not have any health problems?
Yes, it can be used as a supplement to supports liver health. Although we may have no health problems but most of us will have unhealthy food intakes, exposure to pollutions and unhealthy lifestyles.
5What are the symptoms of liver problems?
  • Nausea or vomiting
  • Abdominal pain
  • Bloated or indigested
  • Fatigue
  • Poor skin condition
  • Dark eye circles
  • Bad breath
  • Loss of appetite
  • Skin and eyes that appear yellowish

    • Disclaimer: Consult a doctor for further examination.
    6What is the recommended dosage of Thomson Livrin?
    For adult, we recommend to take 1 capsule in the morning and 2 at night. You may consume before or after meal.
    7Is Thomson Livrin suitable for everyone?
    Caution needs to be taken for:
  • Children below 12 years old
  • Pregnant or breastfeeding women
  • People with severe kidney disease
    • 8Is Thomson Livrin halal?
    Yes
    9Why am I experiencing side effects?
    Thomson Livrin contains milk thistle extract which comes from a plant source. Some people may be allergic to the milk thistle. Also, as the liver is an important organ in the detoxification process, our bodies may exhibit certain side effects in the initial phase of taking the product. Symptoms such as skin problems, indigestion and fatigue may worsen before starting to improve.
    If symptoms or adverse event persists, consult a doctor.

    Thomson OsteoPro

    1What is glucosamine used for?
    When we age, glucosamine levels fall, this may cause deterioration in joints. Glucosamine supplement helps to maintain healthy joint and cartilage.
    2What are the advantages of Thomson OsteoPro?
    Thomson OsteoPro 300mg fully reacted Glucosamine sulfate derived from non-shellfish source. Thomson OsteoPro uses a patented process to stabilize the glucosamine sulfate molecule. This helps to provide a more consistent dose that does not breakdown easily and is less likely to cause gastrointestinal irritation. Thomson OsteoPro is free of pesticides, fungicides, colouring and preservative.
    3Can I take Thomson OsteoPro if I do not have any health problems?
    Yes, it can help to maintain healthy joints and cartilage. It is recommended for those above 60 years old, and individuals who exerted high amounts of stress through work or sports.
    4What is the recommended dosage of Thomson OsteoPro?
    For adults, we recommend to take 2 capsules, twice a day. Best consumed after meals.
    5Is there any age limit for taking Thomson OsteoPro?
    There is no age limit for taking Thomson OsteoPro as it contains glucosamine, a substance normally found in our joints.
    6Can Thomson OsteoPro be taken for long term?
    There are no documented problems with taking glucosamine over a long period of time. However, it is always advisable to monitor your progress with your doctor.
    7Is Thomson OsteoPro suitable for vegetarians?
    Yes as it does not contain any animal based ingredients.
    8What is the source of the glucosamine in Thomson OsteoPro?
    It comes from chitin found in the cell wall of a fungus called Aspergillus Niger and extracted under an ultra-clean environment.

    Thomson Circulon 125

    1What is the difference between Thomson Activated Ginkgo and Thomson Circulon?
    Both these products contain Ginkgo Biloba extract from Japan with patented with ACTIVATION technology from Japan to enhance the absorption of its active ingredients. Thomson Activated Ginkgo contains 40mg of the said Ginkgo Biloba extract which Thomson Circulon contains 125mg, providing a higher strength and more convenient dosing.
    2What are the advantages of Thomson Circulon?
    Thomson Circulon is produced from young Japanese Ginkgo leaves and patented with ACTIVATION technology from Japan to enhance the absorption of its active ingredients. it is guaranteed to contain standardised 24% ginkgoflavoglycosides and 6% terpene lactone (contains various Ginkgolide, including Ginkgolide B) which are the key active ingredients found in Ginkgo Biloba. Also, Thomson Circulon contains 5x lower ginkgolic acid levels that the recommended minimum. It is free of pesticides, and preservative.
    3What is Ginkgolic Acid?
    Ginkgolic Acid is a substance found in high amounts in Ginkgo Biloba nuts/fruits, but also in other parts of the plant. It is known to cause allergic reactions. The German Commission E Monograph states that Ginkgolic Acid cannot be present at levels higher than 5ppm (parts per million) in Ginkgo Biloba extracts. Thomson Activated Ginkgo and Thomson Circulon are tested to contain less than 1ppm of Ginkgolic acid.
    4Is Thomson Circulon suitable for vegetarians?
    Yes
    5Is Thomson Circulon only suitable for elderly, or can younger people also benefit from it?
    Studies showed that Ginkgo biloba has positive effects for the elderly through the improvement in blood circulation and nerve health; however, ginkgo biloba should not be limited to elderly groups as it can also benefit adults.
    6What is the recommended dosage of Thomson Circulon?
    For adults, we recommend 1 tablet a day. For those with a sensitive stomach, it is best taken after meals. Some who experiences alertness and difficulty sleeping at night, take the last dose in the evening, not too close to bedtime.
    7 These groups are not recommended to take Ginkgo biloba supplement:
  • Pregnant or breastfeeding women
  • Those with epilepsy
  • Those with bleeding disorder
  • Those undergoing surgery
    • 8People who need to be caution when taking Ginkgo biloba supplement:
  • People who taking blood thinner (e.g. Warfarin, Aspirin, Clopidogrel)
  • People who taking blood pressure lowering medication
  • People who taking diabetes medicines

    • Suggest to consult a pharmacist/ doctor before taking the product.